{"id":957,"date":"2021-07-04T17:18:58","date_gmt":"2021-07-04T15:18:58","guid":{"rendered":"https:\/\/www.helpbag.pl\/?page_id=957"},"modified":"2026-03-17T18:20:56","modified_gmt":"2026-03-17T17:20:56","slug":"terms","status":"publish","type":"page","link":"https:\/\/helpbag.eu\/sk\/terms\/","title":{"rendered":"Predpisy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"957\" class=\"elementor elementor-957\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6026d16 e-flex e-con-boxed e-con e-parent\" data-id=\"6026d16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5b3d12f e-con-full e-flex e-con e-child\" data-id=\"5b3d12f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39c39dc elementor-widget elementor-widget-heading\" data-id=\"39c39dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Predpisy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f706a16 e-flex e-con-boxed e-con e-parent\" data-id=\"f706a16\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a02953 elementor-widget elementor-widget-text-editor\" data-id=\"8a02953\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"helpbag-terms\">\n<h1>Obchodn\u00e9 podmienky internetov\u00e9ho obchodu HELP BAG<\/h1>\n<p><strong>D\u00e1tum \u00fa\u010dinnosti:<\/strong> 17. marca 2026.<\/p>\n<p>\n    Tieto pravidl\u00e1 stanovuj\u00fa pravidl\u00e1 pou\u017e\u00edvania internetov\u00e9ho obchodu HELP BAG,<br>\n    zad\u00e1vanie objedn\u00e1vok, uzatv\u00e1ranie k\u00fapnych zml\u00fav, platby, doru\u010dovanie,<br>\n    vr\u00e1tenia, s\u0165a\u017enosti a pravidl\u00e1 poskytovania elektronick\u00fdch slu\u017eieb.\n  <\/p>\n<h2>1 Podrobnosti o predajcovi<\/h2>\n<p>\n    Predajcom a spr\u00e1vcom internetov\u00e9ho obchodu je:\n  <\/p>\n<p>\n    <strong>HELP BAG Ltd.<\/strong><br>    Sadowa 12, 43-100 Tychy, Po\u013esko<br>    NIP: 6462998881<br>    REGON: 523157283<br>    KRS: 0000992798<br>    E-mail: <a href=\"mailto:hello@helpbag.eu\">hello@helpbag.eu<\/a>\n  <\/p>\n<h2>2 Defin\u00edcie<\/h2>\n<p>\n    Pojmy pou\u017eit\u00e9 v pravidl\u00e1ch a predpisoch znamenaj\u00fa:\n  <\/p>\n<ul>\n<li><strong>Obchod<\/strong> - online obchod je k dispoz\u00edcii na https:\/\/helpbag.eu.<\/li>\n<li><strong>Predajca<\/strong> - HELP BAG Ltd.<\/li>\n<li><strong>Z\u00e1kazn\u00edk<\/strong> - fyzick\u00e1 osoba, pr\u00e1vnick\u00e1 osoba alebo organiza\u010dn\u00e1 jednotka, ktor\u00e1 nakupuje v obchode.<\/li>\n<li><strong>Spotrebite\u013e<\/strong> - Z\u00e1kazn\u00edk, ktor\u00fd je spotrebite\u013eom v zmysle z\u00e1kona.<\/li>\n<li><strong>Obchodn\u00edk s pr\u00e1vami spotrebite\u013eov<\/strong> - fyzick\u00e1 osoba vykon\u00e1vaj\u00faca podnikate\u013esk\u00fa \u010dinnos\u0165, ktor\u00e1 m\u00e1 v s\u00falade so z\u00e1konom pr\u00e1va spotrebite\u013ea.<\/li>\n<li><strong>Obchodn\u00fd tovar<\/strong> - v\u00fdrobok pon\u00fakan\u00fd na predaj v obchode.<\/li>\n<li><strong>Objedn\u00e1vka<\/strong> - vyhl\u00e1senie v\u00f4le z\u00e1kazn\u00edka, ktor\u00e9ho cie\u013eom je priamo uzatvori\u0165 zmluvu o predaji Tovaru.<\/li>\n<li><strong>Predajn\u00e1 zmluva<\/strong> - k\u00fapna zmluva o predaji Tovaru uzatvoren\u00e1 medzi Z\u00e1kazn\u00edkom a Pred\u00e1vaj\u00facim prostredn\u00edctvom Obchodu.<\/li>\n<\/ul>\n<h2>3. elektronicky poskytovan\u00e9 slu\u017eby<\/h2>\n<p>\n    Prostredn\u00edctvom Obchodu poskytuje Pred\u00e1vaj\u00faci elektronick\u00e9 slu\u017eby, ktor\u00e9 umo\u017e\u0148uj\u00fa najm\u00e4:\n  <\/p>\n<ul>\n<li>prezeranie ponuky obchodu,<\/li>\n<li>zriadenie a vedenie z\u00e1kazn\u00edckeho \u00fa\u010dtu,<\/li>\n<li>zad\u00e1vanie objedn\u00e1vok,<\/li>\n<li>kontaktovanie pred\u00e1vaj\u00faceho prostredn\u00edctvom formul\u00e1rov a e-mailu,<\/li>\n<li>odber noviniek, ak je tak\u00e1to funkcia k dispoz\u00edcii.<\/li>\n<\/ul>\n<p>\n    Pou\u017e\u00edvanie obchodu si vy\u017eaduje zariadenie s pr\u00edstupom na internet, aktu\u00e1lny webov\u00fd prehliada\u010d a akt\u00edvnu e-mailov\u00fa adresu, ak je to potrebn\u00e9 na pou\u017e\u00edvanie funkcie.\n  <\/p>\n<p>\n    Z\u00e1kazn\u00edk je povinn\u00fd pou\u017e\u00edva\u0165 Obchod v s\u00falade so z\u00e1konom, dobr\u00fdmi mravmi a sp\u00f4sobom, ktor\u00fd neporu\u0161uje pr\u00e1va Pred\u00e1vaj\u00faceho alebo tret\u00edch os\u00f4b.\n  <\/p>\n<h2>4 \u00da\u010det z\u00e1kazn\u00edka<\/h2>\n<p>\n    Vytvorenie konta v obchode je dobrovo\u013en\u00e9. Z\u00e1kazn\u00edk m\u00f4\u017ee zad\u00e1va\u0165 Objedn\u00e1vky aj bez registr\u00e1cie, ak Obchod tak\u00fato mo\u017enos\u0165 poskytuje.\n  <\/p>\n<p>\n    Z\u00e1kazn\u00edk je povinn\u00fd poskytn\u00fa\u0165 pravdiv\u00e9 a aktu\u00e1lne \u00fadaje a riadne zabezpe\u010di\u0165 pr\u00edstupov\u00e9 \u00fadaje k \u00fa\u010dtu.\n  <\/p>\n<p>\n    Pred\u00e1vaj\u00faci m\u00f4\u017ee zablokova\u0165 alebo vymaza\u0165 \u00fa\u010det z\u00e1kazn\u00edka v pr\u00edpade hrub\u00e9ho poru\u0161enia obchodn\u00fdch podmienok alebo pou\u017e\u00edvania obchodu nez\u00e1konn\u00fdm sp\u00f4sobom.\n  <\/p>\n<h2>5. Zad\u00e1vanie objedn\u00e1vok a uzatv\u00e1ranie zml\u00fav<\/h2>\n<ol>\n<li>Z\u00e1kazn\u00edk si vyberie tovar a prid\u00e1 ho do ko\u0161\u00edka.<\/li>\n<li>Z\u00e1kazn\u00edk vypln\u00ed \u00fadaje potrebn\u00e9 na spracovanie objedn\u00e1vky.<\/li>\n<li>Sp\u00f4sob doru\u010denia a platby si vyber\u00e1 z\u00e1kazn\u00edk.<\/li>\n<li>Pred odoslan\u00edm objedn\u00e1vky z\u00e1kazn\u00edk potvrdzuje, \u017ee sa obozn\u00e1mil so zmluvn\u00fdmi podmienkami a z\u00e1sadami ochrany osobn\u00fdch \u00fadajov.<\/li>\n<li>Kliknut\u00edm na tla\u010didlo na dokon\u010denie objedn\u00e1vky sa urob\u00ed n\u00e1vrh na uzavretie k\u00fapnej zmluvy.<\/li>\n<li>K\u00fapna zmluva je uzavret\u00e1, akon\u00e1hle pred\u00e1vaj\u00faci prijme objedn\u00e1vku a potvrd\u00ed ju e-mailom.<\/li>\n<\/ol>\n<h2>6 Ceny a platby<\/h2>\n<p>\n    Ceny Tovaru uveden\u00e9 v Obchode s\u00fa brutto ceny, pokia\u013e nie je v\u00fdslovne uveden\u00e9 inak.\n  <\/p>\n<p>\n    K cene Tovaru m\u00f4\u017eu by\u0165 pripo\u010d\u00edtan\u00e9 n\u00e1klady na doru\u010denie, ktor\u00e9 bud\u00fa Z\u00e1kazn\u00edkovi ozn\u00e1men\u00e9 pred odoslan\u00edm Objedn\u00e1vky.\n  <\/p>\n<p>\n    Medzi dostupn\u00e9 sp\u00f4soby platby m\u00f4\u017eu patri\u0165 najm\u00e4:\n  <\/p>\n<ul>\n<li>tradi\u010dn\u00fd prenos,<\/li>\n<li>online platby,<\/li>\n<li>platobn\u00e1 karta,<\/li>\n<li>vybran\u00e9 spl\u00e1tkov\u00e9 re\u017eimy alebo re\u017eimy odlo\u017een\u00fdch platieb, ak s\u00fa v obchode k dispoz\u00edcii.<\/li>\n<\/ul>\n<p>\n    Aktu\u00e1lne sp\u00f4soby platby s\u00fa uveden\u00e9 pri ka\u017edom zadan\u00ed objedn\u00e1vky.\n  <\/p>\n<h2>7 Doru\u010denie<\/h2>\n<p>\n    Tovar sa dod\u00e1va na adresu, ktor\u00fa Z\u00e1kazn\u00edk uviedol pri zad\u00e1van\u00ed Objedn\u00e1vky.\n  <\/p>\n<p>\n    Dostupn\u00e9 sp\u00f4soby dodania a predpokladan\u00fd \u010das dodania objedn\u00e1vky s\u00fa uveden\u00e9 v obchode pred uzavret\u00edm zmluvy.\n  <\/p>\n<p>\n    Ak sa pri preberan\u00ed z\u00e1sielky zist\u00ed jej po\u0161kodenie, z\u00e1kazn\u00edk by mal, ak je to mo\u017en\u00e9, sp\u00edsa\u0165 s dopravcom protokol o \u0161kode a kontaktova\u0165 pred\u00e1vaj\u00faceho.\n  <\/p>\n<h2>8 Stiahnutie<\/h2>\n<p>\n    Spotrebite\u013e a Podnikate\u013e s pr\u00e1vami spotrebite\u013ea maj\u00fa pr\u00e1vo odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku bez uvedenia d\u00f4vodu do 14 dn\u00ed od prevzatia Tovaru.<\/p>\n<p>\n    Na dodr\u017eanie lehoty sta\u010d\u00ed zasla\u0165 vyhl\u00e1senie o odst\u00fapen\u00ed od zmluvy pred uplynut\u00edm lehoty.\n  <\/p>\n<p>\n    Vyhl\u00e1senie o odst\u00fapen\u00ed od zmluvy m\u00f4\u017eete zasla\u0165 na e-mailov\u00fa adresu:<br>\n    <a href=\"mailto:hello@helpbag.eu\">hello@helpbag.eu<\/a>.\n  <\/p>\n<p>\n    Vr\u00e1ten\u00fd Tovar je potrebn\u00e9 zasla\u0165 sp\u00e4\u0165 bezodkladne, najnesk\u00f4r v\u0161ak do 14 dn\u00ed odo d\u0148a odst\u00fapenia od zmluvy.\n  <\/p>\n<p>\n    Priame n\u00e1klady na vr\u00e1tenie Tovaru zn\u00e1\u0161a Z\u00e1kazn\u00edk, pokia\u013e ho Pred\u00e1vaj\u00faci v\u00fdslovne neinformuje o ich prevzat\u00ed.\n  <\/p>\n<p>\n    Pred\u00e1vaj\u00faci vr\u00e1ti prijat\u00e9 platby najnesk\u00f4r do 14 dn\u00ed odo d\u0148a doru\u010denia vyhl\u00e1senia o odst\u00fapen\u00ed od zmluvy vr\u00e1tane n\u00e1kladov na najlacnej\u0161\u00ed obvykl\u00fd sp\u00f4sob doru\u010denia pon\u00fakan\u00fd v obchode.\n  <\/p>\n<p>\n    Pr\u00e1vo na odst\u00fapenie od zmluvy sa neuplat\u0148uje v pr\u00edpadoch stanoven\u00fdch z\u00e1konom, najm\u00e4 v pr\u00edpade Tovaru vyroben\u00e9ho na individu\u00e1lnu objedn\u00e1vku alebo in\u00fdch slu\u017eieb vyl\u00fa\u010den\u00fdch z\u00e1konom.\n  <\/p>\n<h2>9 s\u0165a\u017enost\u00ed<\/h2>\n<p>\n    Pred\u00e1vaj\u00faci zodpoved\u00e1 Spotrebite\u013eovi a Podnikate\u013eovi v s\u00falade s pr\u00e1vami spotrebite\u013ea za nes\u00falad Tovaru so zmluvou pod\u013ea platn\u00fdch pr\u00e1vnych predpisov.\n  <\/p>\n<p>\n    S\u0165a\u017enosti m\u00f4\u017eete posiela\u0165 e-mailom na adresu:<br>\n    <a href=\"mailto:hello@helpbag.eu\">hello@helpbag.eu<\/a>.\n  <\/p>\n<p>\n    V s\u0165a\u017enosti je vhodn\u00e9 uvies\u0165 va\u0161e meno, \u010d\u00edslo objedn\u00e1vky, opis probl\u00e9mu a sp\u00f4sob, ak\u00fdm o\u010dak\u00e1vate, \u017ee bude va\u0161a s\u0165a\u017enos\u0165 vybaven\u00e1.\n  <\/p>\n<p>\n    Pred\u00e1vaj\u00faci odpovie na reklam\u00e1ciu do 14 dn\u00ed od jej prijatia.\n  <\/p>\n<p>\n    Reklam\u00e1cia m\u00f4\u017ee by\u0165 zalo\u017een\u00e1 aj na z\u00e1ruke v\u00fdrobcu, ak je poskytnut\u00e1, pri\u010dom v\u00fdber z\u00e1kladu reklam\u00e1cie je ponechan\u00fd na z\u00e1kazn\u00edkovi.\n  <\/p>\n<h2>10. Osobn\u00e9 \u00fadaje a ochrana s\u00fakromia<\/h2>\n<p>\n    Pravidl\u00e1 spracovania osobn\u00fdch \u00fadajov a pou\u017e\u00edvania s\u00faborov cookie s\u00fa uveden\u00e9 v Z\u00e1sad\u00e1ch ochrany osobn\u00fdch \u00fadajov, ktor\u00e9 s\u00fa k dispoz\u00edcii na adrese:<br>\n    <a href=\"https:\/\/helpbag.eu\/sk\/privacy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/helpbag.eu\/privacy\/<\/a>.\n  <\/p>\n<h2>11 Newsletter<\/h2>\n<p>\n    Ak obchod umo\u017e\u0148uje prihl\u00e1senie sa na odber noviniek, t\u00e1to slu\u017eba je dobrovo\u013en\u00e1 a poskytuje sa na z\u00e1klade s\u00fahlasu pou\u017e\u00edvate\u013ea.\n  <\/p>\n<p>\n    Pou\u017e\u00edvate\u013e m\u00f4\u017ee kedyko\u013evek odvola\u0165 s\u00fahlas a odhl\u00e1si\u0165 sa z odberu noviniek pomocou odkazu na odhl\u00e1senie, ktor\u00fd je k dispoz\u00edcii v e-maile, alebo kontaktovan\u00edm pred\u00e1vaj\u00faceho.\n  <\/p>\n<h2>12. sp\u00e4tn\u00e1 v\u00e4zba od pou\u017e\u00edvate\u013eov a obsah<\/h2>\n<p>\n    Ak Obchod umo\u017e\u0148uje zverej\u0148ovanie n\u00e1zorov, koment\u00e1rov alebo in\u00e9ho obsahu, Z\u00e1kazn\u00edk je povinn\u00fd zverej\u0148ova\u0165 obsah, ktor\u00fd je v s\u00falade so z\u00e1konom a dobr\u00fdmi mravmi.\n  <\/p>\n<p>\n    Je zak\u00e1zan\u00e9 uverej\u0148ova\u0165 nez\u00e1konn\u00fd, vulg\u00e1rny obsah, obsah, ktor\u00fd poru\u0161uje osobn\u00e9 pr\u00e1va alebo pr\u00e1va tret\u00edch str\u00e1n.\n  <\/p>\n<h2>13 Zodpovednos\u0165<\/h2>\n<p>\n    Pred\u00e1vaj\u00faci vynaklad\u00e1 maxim\u00e1lne \u00fasilie, aby zabezpe\u010dil bezpe\u010dn\u00e9 a nepreru\u0161ovan\u00e9 pou\u017e\u00edvanie obchodu.\n  <\/p>\n<p>\n    Pred\u00e1vaj\u00faci nezodpoved\u00e1 za v\u00fdpadky v prev\u00e1dzke obchodu sp\u00f4soben\u00e9 vy\u0161\u0161ou mocou, poruchami na strane poskytovate\u013eov technick\u00fdch slu\u017eieb alebo konan\u00edm tret\u00edch str\u00e1n, pokia\u013e za ne pred\u00e1vaj\u00faci nezodpoved\u00e1.\n  <\/p>\n<p>\n    Ustanovenia Obchodn\u00fdch podmienok nevylu\u010duj\u00fa ani neobmedzuj\u00fa pr\u00e1va Spotrebite\u013ea alebo Podnikate\u013ea vypl\u00fdvaj\u00face z kogentn\u00fdch ustanoven\u00ed z\u00e1kona.\n  <\/p>\n<h2>14 Mimos\u00fadne rie\u0161enie sporov<\/h2>\n<p>\n    Spotrebite\u013e m\u00f4\u017ee vyu\u017ei\u0165 mimos\u00fadne postupy pod\u00e1vania s\u0165a\u017enost\u00ed a n\u00e1pravy vr\u00e1tane pomoci obecn\u00fdch alebo okresn\u00fdch ombudsmanov pre spotrebite\u013eov a pr\u00edslu\u0161n\u00fdch org\u00e1nov na ochranu spotrebite\u013ea.\n  <\/p>\n<p>\n    Viac inform\u00e1ci\u00ed je k dispoz\u00edcii na webovej str\u00e1nke \u00daradu pre hospod\u00e1rsku s\u00fa\u0165a\u017e a ochranu spotrebite\u013ea.\n  <\/p>\n<h2>15 Zmeny a doplnenia rokovacieho poriadku<\/h2>\n<p>\n    Pred\u00e1vaj\u00faci m\u00f4\u017ee zmeni\u0165 Obchodn\u00e9 podmienky z d\u00f4le\u017eit\u00fdch d\u00f4vodov, najm\u00e4 ak sa zmen\u00ed z\u00e1kon, ak sa zmen\u00ed sp\u00f4sob platby alebo doru\u010denia, ak sa zmen\u00ed funk\u010dnos\u0165 obchodu alebo ak je potrebn\u00e9 ustanovenia Obchodn\u00fdch podmienok spresni\u0165.\n  <\/p>\n<p>\n    Zmeny nemaj\u00fa vplyv na pr\u00e1va, ktor\u00e9 z\u00e1kazn\u00edci nadobudli pred nadobudnut\u00edm \u00fa\u010dinnosti novej verzie zmluvn\u00fdch podmienok.\n  <\/p>\n<p>\n    Aktu\u00e1lna verzia zmluvn\u00fdch podmienok je uverejnen\u00e1 na webovej str\u00e1nke obchodu.\n  <\/p>\n<h2>16 Z\u00e1vere\u010dn\u00e9 ustanovenia<\/h2>\n<p>\n    Vo veciach, ktor\u00e9 neupravuj\u00fa tieto pravidl\u00e1, sa uplat\u0148uj\u00fa ustanovenia po\u013esk\u00e9ho pr\u00e1va.\n  <\/p>\n<p>\n    Ak sa niektor\u00e9 ustanovenie t\u00fdchto podmienok pova\u017euje za neplatn\u00e9, nem\u00e1 to vplyv na platnos\u0165 ostatn\u00fdch ustanoven\u00ed.\n  <\/p>\n<p>\n    Nariadenia s\u00fa \u00fa\u010dinn\u00e9 od 17. marca 2026.\n  <\/p>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Regulamin Regulamin Sklepu Internetowego HELP BAG Data wej\u015bcia w \u017cycie: 17 marca 2026 r. Niniejszy Regulamin okre\u015bla zasady korzystania ze sklepu internetowego HELP BAG, sk\u0142adania zam\u00f3wie\u0144, zawierania um\u00f3w sprzeda\u017cy, dokonywania p\u0142atno\u015bci, dostawy, zwrot\u00f3w, reklamacji oraz zasady \u015bwiadczenia us\u0142ug drog\u0105 elektroniczn\u0105. 1. Dane sprzedawcy Sprzedawc\u0105 i administratorem sklepu internetowego jest: HELP BAG Sp. z o.o. ul. [&hellip;]<\/p>\n","protected":false},"author":253,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-957","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/pages\/957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/users\/253"}],"replies":[{"embeddable":true,"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/comments?post=957"}],"version-history":[{"count":3,"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/pages\/957\/revisions"}],"predecessor-version":[{"id":68326,"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/pages\/957\/revisions\/68326"}],"wp:attachment":[{"href":"https:\/\/helpbag.eu\/sk\/wp-json\/wp\/v2\/media?parent=957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}